Monthly Archives: October 2014

MACMLA 2014: R. Kevin Grisby – Knowing and Doing Leadership — Enhancing Your Behavioral Repertoire

  • He’s in AAMC
  • future-oriented leadership: behaviors that will enact a successful future
  • mgmt
    • create a culture and maintain it
  • leadership
    • moving from informational to transformational
    • starts with generous, authentic listening (turning off the inner dialogue)
      • 3 levels of listening
        • listening for me
        • listening for content/information
        • listening for your head and heart for the speaker
      • amygdala hijack – judging or immediate assignment of emotion
    • Tool #1 prepare to lead with power posing
      • power posing: high-power, non-verbal display (the Wonder Woman display)
    • Tool #2 use EASY to engage others (particularly reluctant communicators)
      • Elicit information
      • Ask clarifying, open-ended questions but NOT why.  (“Why” can make people feel defensive.)
      • State the obvious
      • You may be wrong in your interpretation
    • Tool #3 Stop the Whining by Remaining Solution Focused
      • avoid the knowing-doing gap
      • solution-focused approach – particularly explain this to the group (very similar to the action-oriented meeting, but enhanced)
        • criticism should lead to solving problems
        • when criticizing, present a possible solution
        • if no solution comes to mind, admit to not having a solution and offer to continue working with the group to move forward to find a solution
        • be willing to compromise
        • be prepared to accept individual responsibility
    • Tool #4 Critical Comments that Result in Changed Behavior – SOOOOO similar to how to talk to students about writing critiques
      • behavioral protocol: a statement describing a consisten set of actions to be taken in similar situations
      • it starts with you and your response/reaction to another person’s behavior
      • start with “I” instead of “you”
      • do not include “always” or “never”
      • “when” not “because” – when gives you a chance to describe the behavior expliciting
      • next step: offer or suggest an alternative – describe the desired behavior
    • Tool #5 Message mapping
      • Develop a core message (max. 140 characters 😉 )
      • 3 supporting points that are easy to remember (within 15 seconds)
      • Ex: My personal message map (rough sketch)
        • Core (Circle): I am a critical part of the user-centered Rose Library team
          • Point 1: I am a team player
          • Point 2: I develop creative and engaging ideas
          • Point 3: I frequently engage our users to complete academic and professional goals
  • How do new ideas become part of a social system?
  • Help people find meaning
    • self-awareness – know your own meeds and recognize how they effect others
    • self-management – control emotions and act with integrity and authenticity
    • social awareness – empathy and organizational intuition – show you care
    • relationship management – communicate clearly, build strong personal relations
  • In the Middle advantage
    • we are system integrators – we have more power to create collaboration, teamwork, and conscientious use of resources
    • managing from the middle of the mission (not the people but the work)
    • 3 fundamentals
      • self-awareness (mindfulness)
      • collaborate – use trust and accountability to move a project toward its goal; need to bring out the genius in others
      • connection – strategy for influential project management
    • Multipliers book (already added to GoodReads)
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MACMLA 2014: Papers 2

Advancing the Success of the Research Enterprise: Introducing Research Connection – Alexa Mayo & MJ Tooey

  • survey researchers for info needs
  • visit libraries
  • from these efforts, they developed a roadmap
  • training for services librarians was a big part in order to help others develop expertise
  • Research Connection service offerings
    • research consultation
    • systematic review service
    • expert literature search
    • research impact assessment – idea to further develop/pursue
    • IRB research consent form review
    • publication strategies consultation – idea to further develop/pursue
    • NIH Pubic Access Policy compliance
    • Guest lecturers
  • Focus on professional expertise
    • librarians with subject expertise
    • health literacy
    • community engagement
    • copyright
    • metadata assignment
    • global health
  • these new arenas are leading them to new faculty
  • Next steps
    • UMB Experts and Pivot
    • Bioinformationist
    • Data management support
    • ORCID and BioSketch

Library return on investment: model for establishing the value of a health sciences library in support of research – Doug Varner

  • Previous library ROI work tends to be user satisfaction based
  • Trend towards quantitative measures
    • ARL Statistics & Assessment Program
    • MLA 2014 Leading the way in assessing our value
    • Luther & Tenopir and adopted for use by Woelfl for academic medical libraries
  • Doug
    • obtained grant proposals from Office of Sponsored Programs to review the references listed
    • used NIH Reporter to get funding amount for Georgetown
    • also used NIH Reporter  to compare Georgetown’s success rate to overall NIH grant application success rate
    • evaluated references by eJournals, print journals, books, open access, and items not in collection at all
    • 82% of citations came from library collections
  • I WANT TO DO THIS

What can we give them? Data support without a data support librarian – Karen Grigg, Lea Leininger

  • possible comparable model for JMU (~17k students, 2500 faculty, “high research” classification, $35 million in grants annually)
  • Current efforts
    • Data management LibGuide
    • Metadata advising
    • NC Docks publication storage
    • Odum Institute for data storage
  • No clear campus support for data
  • They have Box service

Navigating new frontiers: new roles for librarians supporting systematic reviews – Doug Joubert, Christopher Belter

  • analytical methods, in particular
  • Tools
    • title/abstract reviewing by librarian
    • Epi Info 7 – http://wwwn.cdc.gov/epiinfo/7/
    • working to identify new search terms via word co-occurrence analysis
      • co-occurrence: relationships between keywords as they appear in the same title
    • working to identify new papers via co-citation analysis
      • citation rate as a method to evaluate relevance
    • Science of Science (Sci2) Tool
    • Gephi – visualization software
    • Full slides will be posted to his SlideShare

Website user experience testing: a method to gain valuable, first-hand information about website performance – Andrea Denton, Jason Bennett

  • work with liaisons to create representative tasks
  • develop 12-15 questions –> 20-30 minutes
  • recruit people, but the group can be small (they used ~5)
  • Nielsen Norman Group validates that small groups can be replicable and recommends smaller, more iterative change with assessment after each round of changes
  • lured to the left – people first look to the top left when looking at brochures, websites, etc
  • had 6 rounds of testing

From new to newer: the ever-changing world of demand driven acquisitions – Susan Arnold, Anna Crawford, Lori Hostuttler, Jean Siebert

  • DDA
  • patron driven e-journal acquisition
    • analyze faculty requests for new e-journals
    • ILL requests for past 5 years tracked
    • basically got cost estimates of journals, compared to number of ILL requests, and reviewed journal costs with faculty to let them inform the decision
    • most faculty recommended to just stick to ILL
  • PDA ebooks
  • Rittenhouse R2 DDA options.  After 3 views, book goes into the shopping cart for the librarian to view. – I WANT TO DO THIS

Closing the gap: promotion for federal programs with the Office of Minority health Resource Center

 

MAC 2014 Papers Session 1

  • John Jones – The New Frontier: Reference e-mails, chats, texts, phone-calls, walk-ins, consultations & professional searches (and more!) all tracked in the same system
    • Had
      • email listserv
      • chat program
      • SurveyMonkey for stats
    • Got LibAnswers
    • the rest of the presentation was focused on how to use LibAnswers
  • Alex Carroll, Eileen Harrington, Nedelina Tchangalova – A booster shot for health science librarianship: using Canvas and PechaKucha to flip the library classroom
    • EBP best practice – students need opportunities to practice
      • practice low level skills > skills become automatic > create cognitive space for higher level skill development
    • develop online tools to expand presence of instruction beyond pre-clinical years
    • *PechaKucha+flipped model could be useful for HTH 150
    • 2 methods of piloting this project of Canvas modules
      • Group 1 did PechaKucha style of 20 images x 20 seconds
        • groups were scored – 1st and 2nd place winners got Amazon gift cards
      • Group 2 was traditional style of flipped classroom
    • Lesson learned this far
  • Courtney Miller – Out of the box: a jack of all trades approach
    • embedded librarianship model
    • resource collaboration
    • active embedding
      • enhance lessons with specific projects
      • merge digital and personal assistance
    • outcomes include increased passing rate for course, more collaboration outside the classroom, and more library advocates
  • Jamie Price, Courtney Miller – Technology toolkit: evaluating a new workshop series for students
    • 7 workshops over 15 weeks
    • 82 participants
    • 69% said content met expectations
    • 99% said they would recommend workshops
    • recommendations
      • pick a theme
      • find areas of opportunity
      • listen to feedback
      • food!
  • Roy Brown – Embedding into the nursing community on an academic health center campus
    • case study with academic nurses and health center nurses
    • VCU has a bio-behavioral research focus
      • top tier of NIH funded nursing schools
      • ~900 students (BSN, MSN, PhD – TBD DNP); ~100 faculty
    • liaison — embedded : contact point — part of the team
    • key methods to become embedded
      • adjust work schedule to match the group I served – not just 8-5
      • respond to questions quickly and reliably
      • identify gatekeepers and stakeholders
      • identify needs and respond without being asked
      • set up citation alerts and alert faculty when their work is cited — possible idea for the future
      • regular hours in School of Nursing
      • serve on curriculum committees
      • welcome letters to new faculty
      • established a blog for the school
      • send out regular emails about library news
      • stay current with nursing literature and trends
    • difference in approaches
      • Hospital nurses
        • EBP, Performance improvement, research
      • School of Nursing
        • Information literacy, db searching, EBP, research
    • Number Served 2007-2008: 657 — 2012-2013: 1723
    • Signs of success
      • appointed affiliate faculty member of SON
      • teach section in class with grading responsibilities

MACMLA 2014: Leighton Ku

Health Reform: How Did We Get Here, What the Heck is Going On, and What Next?

  • It’s a long history
    • 1930s: New Dealers were for it but AMA was against
    • World War II had wage and price controls (except for health insurance); work-based insurance coverage expanded during this time
    • 1965: Medicare enacted
    • Medicaid created as joint federal-state program and fully adopted in 1982
    • 1973: HMO Act passed
      • Required employers to offer HMO and indemnity plans – sets standard of choice for employees
    • 1980s: Incremental change
      • Expands Medicaid coverage of children and pregnant women
      • Medicare Catastrophic Act 1988 passed, but repealed in 1989
    • 1990s: Clinton plan
    • 2000s:
      • Emphasis on reducing federal spending
      • CHIP reauthorized twice, but Bush vetoed twice – Obama approved early in term
      • PPACA (aka ACA, Affordable Care Act, Obamacare) passed on party lines
        • Key ACA components:
          • Insurance expansions: Medicaid, health insurance exchange+tax credit, individual mandate
          • Insurance reforms: essential health benefits, free preventative care, guaranteed issue, no pre-existing conditions, young adults on family policies
    • Now
      • October 2013: Website rollout issues
        • 2/3 of states using the healthcare.gov website
        • +7 million joined exchanged and 8 million enrolled in Medicaid = 15 million (~5% of US population)
      • Public opinion has barely changed over the last 5 years of debate and implementation
      • Legal challenges
        • NFIB v Sebelius
          • Claim: Mandate was unconstitutional
          • SCOTUS: Mandate is constitutional as a tax; Medicaid expansion is optional
        • Hobby Lobby
          • Claim: Contraceptive coverage if against religious connection
          • SCOTUS: Private businesses cannot be required to provide contraceptive coverage but insurers still required to provide coverage
        • Halbig v Burwell: Still in progress
          • Claim: Do federal tax credits apply in states with federally administered exchanges?  Could eliminate tax credits and exchanges in about 2/3 of states
          • SCOTUS: Probably going to review next year
      • Preliminary signs of success
        • reduction in uncompensated care costs
        • increased in employment
        • more states considering exchanges
      • Still waiting on stabilization phase
      • Exchanges are too complicated – simplify policies and consumer education
      • Are premiums too high/subsidies not adequate? 1/5 have bronze plans; 2/3 have silver plans
      • Do we have enough primary care practitioners?