- He’s in AAMC
- future-oriented leadership: behaviors that will enact a successful future
- mgmt
- create a culture and maintain it
- leadership
- moving from informational to transformational
- starts with generous, authentic listening (turning off the inner dialogue)
- 3 levels of listening
- listening for me
- listening for content/information
- listening for your head and heart for the speaker
- amygdala hijack – judging or immediate assignment of emotion
- 3 levels of listening
- Tool #1 prepare to lead with power posing
- power posing: high-power, non-verbal display (the Wonder Woman display)
- Tool #2 use EASY to engage others (particularly reluctant communicators)
- Elicit information
- Ask clarifying, open-ended questions but NOT why. (“Why” can make people feel defensive.)
- State the obvious
- You may be wrong in your interpretation
- Tool #3 Stop the Whining by Remaining Solution Focused
- avoid the knowing-doing gap
- solution-focused approach – particularly explain this to the group (very similar to the action-oriented meeting, but enhanced)
- criticism should lead to solving problems
- when criticizing, present a possible solution
- if no solution comes to mind, admit to not having a solution and offer to continue working with the group to move forward to find a solution
- be willing to compromise
- be prepared to accept individual responsibility
- Tool #4 Critical Comments that Result in Changed Behavior – SOOOOO similar to how to talk to students about writing critiques
- behavioral protocol: a statement describing a consisten set of actions to be taken in similar situations
- it starts with you and your response/reaction to another person’s behavior
- start with “I” instead of “you”
- do not include “always” or “never”
- “when” not “because” – when gives you a chance to describe the behavior expliciting
- next step: offer or suggest an alternative – describe the desired behavior
- Tool #5 Message mapping
- Develop a core message (max. 140 characters 😉 )
- 3 supporting points that are easy to remember (within 15 seconds)
- Ex: My personal message map (rough sketch)
- Core (Circle): I am a critical part of the user-centered Rose Library team
- Point 1: I am a team player
- Point 2: I develop creative and engaging ideas
- Point 3: I frequently engage our users to complete academic and professional goals
- Core (Circle): I am a critical part of the user-centered Rose Library team
- How do new ideas become part of a social system?
- diffusion of innovations – http://sphweb.bumc.bu.edu/otlt/MPH-Modules/SB/SB721-Models/SB721-Models4.html
- 10-13% of population are non-adopters
- Help people find meaning
- self-awareness – know your own meeds and recognize how they effect others
- self-management – control emotions and act with integrity and authenticity
- social awareness – empathy and organizational intuition – show you care
- relationship management – communicate clearly, build strong personal relations
- In the Middle advantage
- we are system integrators – we have more power to create collaboration, teamwork, and conscientious use of resources
- managing from the middle of the mission (not the people but the work)
- 3 fundamentals
- self-awareness (mindfulness)
- collaborate – use trust and accountability to move a project toward its goal; need to bring out the genius in others
- connection – strategy for influential project management
- Multipliers book (already added to GoodReads)
Monthly Archives: October 2014
MACMLA 2014: Papers 2
Advancing the Success of the Research Enterprise: Introducing Research Connection – Alexa Mayo & MJ Tooey
- survey researchers for info needs
- visit libraries
- from these efforts, they developed a roadmap
- training for services librarians was a big part in order to help others develop expertise
- Research Connection service offerings
- research consultation
- systematic review service
- expert literature search
- research impact assessment – idea to further develop/pursue
- IRB research consent form review
- publication strategies consultation – idea to further develop/pursue
- NIH Pubic Access Policy compliance
- Guest lecturers
- Focus on professional expertise
- librarians with subject expertise
- health literacy
- community engagement
- copyright
- metadata assignment
- global health
- these new arenas are leading them to new faculty
- Next steps
- UMB Experts and Pivot
- Bioinformationist
- Data management support
- ORCID and BioSketch
Library return on investment: model for establishing the value of a health sciences library in support of research – Doug Varner
- Previous library ROI work tends to be user satisfaction based
- Trend towards quantitative measures
- Doug
- obtained grant proposals from Office of Sponsored Programs to review the references listed
- used NIH Reporter to get funding amount for Georgetown
- also used NIH Reporter to compare Georgetown’s success rate to overall NIH grant application success rate
- evaluated references by eJournals, print journals, books, open access, and items not in collection at all
- 82% of citations came from library collections
- I WANT TO DO THIS
What can we give them? Data support without a data support librarian – Karen Grigg, Lea Leininger
- possible comparable model for JMU (~17k students, 2500 faculty, “high research” classification, $35 million in grants annually)
- Current efforts
- Data management LibGuide
- Metadata advising
- NC Docks publication storage
- Odum Institute for data storage
- No clear campus support for data
- They have Box service
Navigating new frontiers: new roles for librarians supporting systematic reviews – Doug Joubert, Christopher Belter
- analytical methods, in particular
- Tools
- title/abstract reviewing by librarian
- Epi Info 7 – http://wwwn.cdc.gov/epiinfo/7/
- used to screen titles/abstracts
- 4 screeners, worked in pairs
- applied inclusion and exclusion factors using screening form
- intercoder reliability discussed during weekly meetings
- reviewing 250 abstracts per week
- recommendation to have a mentor
- Revman – http://tech.cochrane.org/revman
- Distiller – http://distillercer.com/products/distillersr-systematic-review-software/
- working to identify new search terms via word co-occurrence analysis
- co-occurrence: relationships between keywords as they appear in the same title
- working to identify new papers via co-citation analysis
- citation rate as a method to evaluate relevance
-
- Science of Science (Sci2) Tool
- Gephi – visualization software
- Full slides will be posted to his SlideShare
Website user experience testing: a method to gain valuable, first-hand information about website performance – Andrea Denton, Jason Bennett
- work with liaisons to create representative tasks
- develop 12-15 questions –> 20-30 minutes
- recruit people, but the group can be small (they used ~5)
- Nielsen Norman Group validates that small groups can be replicable and recommends smaller, more iterative change with assessment after each round of changes
- lured to the left – people first look to the top left when looking at brochures, websites, etc
- had 6 rounds of testing
From new to newer: the ever-changing world of demand driven acquisitions – Susan Arnold, Anna Crawford, Lori Hostuttler, Jean Siebert
- DDA
- patron driven e-journal acquisition
- analyze faculty requests for new e-journals
- ILL requests for past 5 years tracked
- basically got cost estimates of journals, compared to number of ILL requests, and reviewed journal costs with faculty to let them inform the decision
- most faculty recommended to just stick to ILL
- PDA ebooks
- Rittenhouse R2 DDA options. After 3 views, book goes into the shopping cart for the librarian to view. – I WANT TO DO THIS
Closing the gap: promotion for federal programs with the Office of Minority health Resource Center
MAC 2014 Papers Session 1
- John Jones – The New Frontier: Reference e-mails, chats, texts, phone-calls, walk-ins, consultations & professional searches (and more!) all tracked in the same system
- Had
- email listserv
- chat program
- SurveyMonkey for stats
- Got LibAnswers
- the rest of the presentation was focused on how to use LibAnswers
- Had
- Alex Carroll, Eileen Harrington, Nedelina Tchangalova – A booster shot for health science librarianship: using Canvas and PechaKucha to flip the library classroom
- EBP best practice – students need opportunities to practice
- practice low level skills > skills become automatic > create cognitive space for higher level skill development
- develop online tools to expand presence of instruction beyond pre-clinical years
- *PechaKucha+flipped model could be useful for HTH 150
- 2 methods of piloting this project of Canvas modules
- Group 1 did PechaKucha style of 20 images x 20 seconds
- groups were scored – 1st and 2nd place winners got Amazon gift cards
- Group 2 was traditional style of flipped classroom
- Group 1 did PechaKucha style of 20 images x 20 seconds
- Lesson learned this far
- 3 graders via Rosenblatt rubric
- EBP best practice – students need opportunities to practice
- Courtney Miller – Out of the box: a jack of all trades approach
- embedded librarianship model
- resource collaboration
- active embedding
- enhance lessons with specific projects
- merge digital and personal assistance
- outcomes include increased passing rate for course, more collaboration outside the classroom, and more library advocates
- Jamie Price, Courtney Miller – Technology toolkit: evaluating a new workshop series for students
- 7 workshops over 15 weeks
- 82 participants
- 69% said content met expectations
- 99% said they would recommend workshops
- recommendations
- pick a theme
- find areas of opportunity
- listen to feedback
- food!
- Roy Brown – Embedding into the nursing community on an academic health center campus
- case study with academic nurses and health center nurses
- VCU has a bio-behavioral research focus
- top tier of NIH funded nursing schools
- ~900 students (BSN, MSN, PhD – TBD DNP); ~100 faculty
- liaison — embedded : contact point — part of the team
- key methods to become embedded
- adjust work schedule to match the group I served – not just 8-5
- respond to questions quickly and reliably
- identify gatekeepers and stakeholders
- identify needs and respond without being asked
- set up citation alerts and alert faculty when their work is cited — possible idea for the future
- regular hours in School of Nursing
- serve on curriculum committees
- welcome letters to new faculty
- established a blog for the school
- send out regular emails about library news
- stay current with nursing literature and trends
- difference in approaches
- Hospital nurses
- EBP, Performance improvement, research
- School of Nursing
- Information literacy, db searching, EBP, research
- Hospital nurses
- Number Served 2007-2008: 657 — 2012-2013: 1723
- Signs of success
- appointed affiliate faculty member of SON
- teach section in class with grading responsibilities
MACMLA 2014: Leighton Ku
Health Reform: How Did We Get Here, What the Heck is Going On, and What Next?
- It’s a long history
- 1930s: New Dealers were for it but AMA was against
- World War II had wage and price controls (except for health insurance); work-based insurance coverage expanded during this time
- 1965: Medicare enacted
- Medicaid created as joint federal-state program and fully adopted in 1982
- 1973: HMO Act passed
- Required employers to offer HMO and indemnity plans – sets standard of choice for employees
- 1980s: Incremental change
- Expands Medicaid coverage of children and pregnant women
- Medicare Catastrophic Act 1988 passed, but repealed in 1989
- 1990s: Clinton plan
- 2000s:
- Emphasis on reducing federal spending
- CHIP reauthorized twice, but Bush vetoed twice – Obama approved early in term
- PPACA (aka ACA, Affordable Care Act, Obamacare) passed on party lines
- Key ACA components:
- Insurance expansions: Medicaid, health insurance exchange+tax credit, individual mandate
- Insurance reforms: essential health benefits, free preventative care, guaranteed issue, no pre-existing conditions, young adults on family policies
- Key ACA components:
- Now
- October 2013: Website rollout issues
- 2/3 of states using the healthcare.gov website
- +7 million joined exchanged and 8 million enrolled in Medicaid = 15 million (~5% of US population)
- Public opinion has barely changed over the last 5 years of debate and implementation
- Legal challenges
- NFIB v Sebelius
- Claim: Mandate was unconstitutional
- SCOTUS: Mandate is constitutional as a tax; Medicaid expansion is optional
- Hobby Lobby
- Claim: Contraceptive coverage if against religious connection
- SCOTUS: Private businesses cannot be required to provide contraceptive coverage but insurers still required to provide coverage
- Halbig v Burwell: Still in progress
- Claim: Do federal tax credits apply in states with federally administered exchanges? Could eliminate tax credits and exchanges in about 2/3 of states
- SCOTUS: Probably going to review next year
- NFIB v Sebelius
- Preliminary signs of success
- reduction in uncompensated care costs
- increased in employment
- more states considering exchanges
- Still waiting on stabilization phase
- Exchanges are too complicated – simplify policies and consumer education
- Are premiums too high/subsidies not adequate? 1/5 have bronze plans; 2/3 have silver plans
- Do we have enough primary care practitioners?
- October 2013: Website rollout issues